Registered Manager Role

Based at the Helping Hands head office in Exmouth or sub office in Honiton.

Travel required throughout East Devon dependant on the business need.

Salary: £33,000 – £35,000 dependent on experience

Overall summary of role:
The Registered Managers main role is to provide leadership and oversight of the administration, care, service delivery and safety of the service. The Registered Manager must lead their team to ensure the service they are managing always remains fully compliant, meeting all legal and legislative requirements. You are required to manage all functions of the service with support from the Operations Manager or Deputy Manager. The Registered Manager will need to promote the organisation’s core values and be a highly motivated individual who can build and maintain an inclusive, high-performing team to achieve the organisation’s goals.

Personal Knowledge, attributes and Qualifications:

• To have a Level 5 in Health and Social care (or similar), and be willing to work towards a Level 5 in leadership and management.
• To have worked in a community care service.
• To maintain care and management skills at a current level, and undertake such training and development as may from time to time be required to maintain that currency of practice.
• Flexible working ability.
• Excellent communication skills, verbal & written.
• Reliable, professional & smart appearance.
• Proven understanding of the principles of good practice, regulatory standards and Compliance.
• Proven track record of successfully managing a service in a community care setting.
• Good knowledge and understanding of clients requiring care & support at home, company demographic.
• Ability to successfully build and maintain effective working relationships with both internal and external stakeholders, including local authorities and commissioning services.
• Good time keeping.
• Well organised, able to self-motivate & plan the delivery of the service and all other associated tasks as directed by the operations manager
• Good understanding of health & safety in relation to the services we provide & the risk and needs process.

Working hours: Normally 40 hours per week, subject to achievement of goals and objectives and the covering of vacant shifts.

The Manager will be expected to maintain an on-call facility, and in the case of holiday or sickness, to arrange for the facility to be maintained.