Providing high quality personal care & support in your own home
Rated as GOOD by the Care Quality Commission March 2020
Each person who receives care and support from Helping Hands is individual and the service you require is unique to you. Our support can range from 1 hour a week to whole days, 7 days a week when it becomes more difficult to do everything yourself. We can help with as little or as much as you need us to.
Personal Care and Mealtimes
We provide a wide range of services including support with
- Washing and dressing – We can provide daily help to support you with those personal care tasks that might have become more difficult for you to manage such as washing and dressing/undressing. We want you to be as independent as possible so you can let us know what is important to you that we help with and what you like to do yourself.
- Bathing or showering – We can provide support to help you bath and shower. We can also undertake a full assessment to advise you of any equipment that could help you.
- Medication and health tasks – We can help you to take your medication at the right times and to apply any creams or pain patches. This can also include help with surgical support stockings, catheter and stoma care. All our staff are trained and assessed by a qualified Nurse.
- Mealtimes – Preparing meals with you or for you and assisting you at meal times is another task are cares are skilled to provide.
We will come and discuss with you the support you might require without any obligation and tell you more about the services we provide
Helping Hands friendly and regular care support helps you to stay at home with confidence
At times, you might need that little extra support, for example after an illness or stay in hospital. We have a full time Occupational Therapist with input from a Physiotherapist, who can offer a comprehensive rehabilitation service to maximise your independence. This can include assessment, and advice with everyday tasks that have become more difficult such as walking, bathing or dressing etc.
It may also be providing intervention to address specific problems for example, following a stroke or fall. Advice can be provided on a range of equipment and minor adaptations to improve independence. Both our therapists have many years of experience in healthcare and have specialised in elderly and neurological rehabilitation
Helping Hands Team
Helping Hands, established in 1986, provides a quality personal care and support service. Staff are employed to work within their local communities across East Devon supported by our care management team. Our care is of the highest quality, and there is always someone on the end of the phone if you need extra support or someone to talk to.
A regular team of care workers will visit you and the care management team will make sure you are always happy with the service you receive. We only employ staff that are of the highest standard. Having care staff that are employed by Helping Hands gives you the peace of mind that the staff are trustworthy, insured and have the required skills though regular training and support