Providing high quality Care to our customers means not just having excellent community care workers but an office and care management team that is highly skilled.
Our team is there 7 days a week to answer your calls and to be able to respond to your needs. We will make sure you have your own care manager who is there to make sure the service you receive from Helping Hands is exactly right for you
Helping Hands Care – Staff
We only employ staff who have the right values and skills to support people in their own homes. They receive ongoing training and supervision to ensure they carry out their work to the highest possible standard.
To make sure we employ the right people Helping Hands has a rigorous recruitment procedure. This includes verifying references and undertaking a Disclosure and Barring Service check, this tells us if anyone has any criminal offences.
We are committed to having knowledgeable, well trained staff, throughout Helping Hands. We employ a full time Registered Nurse to deliver a range of training to all staff.
All community workers complete a comprehensive 12 week induction programme, with continued training throughout their employment leading to nationally recognised qualifications. All staff have a personal training and development plan to ensure they have the necessary knowledge and skills to undertake their job role.